Shipping Policy
Thank you for choosing Publicsamay.
We are an online store specializing in women's, men's, and children's socks, committed to providing reliable, trackable international shipping services to customers worldwide. Please carefully read the following shipping policy before placing your order.
📦 Order Processing Time
- All orders will be processed after payment is successful.
- Order processing time: 1–3 business days (excluding weekends and public holidays)
- After your order is shipped, we will send you a shipping notification through our system (including carrier and tracking information).
Please note that during promotional events, holidays, or peak order periods, order processing time may be slightly longer.
🌍 Shipping Regions, Shipping Time, and Carriers
🇺🇸 North America
Covered Regions: United States, Canada
Estimated Shipping Time: 7–15 business days
Common Carriers
- USPS
- UPS
- Canada Post
- Or local partner logistics service providers
🇪🇺 Europe
Covered Regions: EU countries and some European regions
Estimated Shipping Time: 8–18 business days
Common Carriers
- DHL
- DPD
- GLS
- Local national postal system
🌏 Asia
Covered Regions: East Asia, Southeast Asia, South Asia, and some Middle Eastern countries
Estimated Shipping Time: 6–15 business days
Common Carriers
- EMS
- SF Express International
- Local postal service or regional partner logistics
🌊 Oceania
Covered Regions: Australia, New Zealand
Estimated Shipping Time: 8–20 business days
Common Carriers
- Australia Post
- NZ Post
- DHL
- Or local logistics service providers
🚚 About Carrier Selection
Publicsamay will flexibly select carriers based on the following factors:
- Receiving country or region
- Package weight and volume
- Logistics stability and customs clearance situation
Therefore, different orders may use different logistics channels to ensure that packages are delivered smoothly.
💰 Shipping Fees
Publicsamay's shipping fees will be calculated based on the following factors:
- Receiving country or region
- Number and weight of ordered items
- Selected logistics channel
The specific shipping fee will be automatically displayed on your checkout page. Please confirm before submitting your order.
⏳ Shipping Time Information
All shipping times are estimated and not guaranteed delivery times.
The following situations may cause delivery delays:
- Customs inspection or clearance procedures
- Force majeure factors such as weather and natural disasters
- Local logistics peak seasons or holidays
If the logistics information has not been updated for a long time, please feel free to contact us for assistance.
🧾 Customs, Taxes, and Clearance
- International orders may incur import duties, VAT, or other taxes.
- Local customs determine these fees, which the recipient must bear.
- Publicsamay cannot control or estimate the specific tax amount.
📩 Contact Us
If you have any questions about delivery time, logistics status, or shipping scope, please feel free to contact us:
📧 Email: publicsamay@hotmail.com
We will assist you as soon as possible.